Ensure Clear and Accurate Section Titles

By Victor Bui | Mar 31, 2025 | 5 minutes read

Main problems ❌

Inaccurate titles: When section titles don’t accurately describe the content, users may feel misled and disappointed.
Generic labels: Titles that are too broad or vague can cause users to skip over content they assume to be irrelevant.
Frustration and abandonment: If users are unable to find the information they need, they might abandon the product page entirely, negatively impacting conversion rates.

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❌Crutchfield incorrectly labels their blog content under the vague and misleading heading "Library," which doesn't accurately represent the section's actual contents. (Source: BayMard)

Solutions ✅

Specificity and accuracy: Ensure that titles reflect the content precisely, giving users a clear idea of what to expect.
Use dynamic titles: Implement dynamic titles for sections with content that frequently changes; generic titles can confuse users.
Hide empty sections: Section titles with no content should be hidden from view to prevent user frustration and encourage exploration of relevant content.

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✅Diptyque uses comprehensive titles to strengthen the story behind each scent, helping buyers better imagine the fragrance.

Learn // Optimize // GrowLearn // Optimize // GrowLearn // Optimize // GrowLearn // Optimize // GrowLearn // Optimize // GrowLearn // Optimize // Grow

Findings

Research indicates that users heavily rely on section titles to navigate product information efficiently.

Creating an effective product page requires more than just showcasing your products; it involves crafting an intuitive and engaging experience that guides users to the information they seek. One element often overlooked in this process is the importance of clear and accurate section titles.

When users encounter vague or misleading titles, 2 significant usability issues arise: disappointment when content does not match expectations and overlooking sections that could provide valuable information.

Misleading or vague titles can lead to user disappointment and increase off-site searching for information, ultimately harming conversion rates.

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Tips for desktop

Utilize dynamic elements

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If your product descriptions frequently change, use titles that dynamically reflect that content. For instance, “Customer Reviews” could be updated to show the latest feedback.

Ensure section titles match the content accurately. For example, instead of a generic title like "Information," use "Product Specifications" for technical details.

Use titles that emphasize the most significant features or benefits of the product. This helps users quickly identify what they’re looking for, enhancing their shopping experience.

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Dyson’s product page includes necessary information to help visitors understand the item and support their shopping experience.

Remove redundant sections

If certain sections under a title don’t have content, they should not be visible. Users may click on them expecting information and feel misled if the section is empty.

Tips for mobile

Use concise & dynamic titles

On mobile devices, space is limited, so it's essential to be even more concise with titles while retaining meaning. Use clear language to make navigation intuitive. Take Diptyque as an example, they show 2 titles “Story” to describe the inspiration of the scent & “Ingredients” to list the components.

Similar to desktops, employ dynamic titles for sections that may change over time. This keeps the user experience fresh and relevant.

Ensure the responsiveness

Make title sizes and layouts mobile-optimized. Titles should be large enough to read easily without being overwhelming.

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Sephora ensures the responsiveness of the sections about the product ingredients and tutorial

With the accordions element, PageFly can help you create such informative and responsive sections like Sephora

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Utilize visual aid

Use icons or graphics with section titles for mobile, allowing users to visually associate the title with the content, making it easier to navigate.

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Miracle Moo uses 3 icons to describe their titles, making them appealing to mobile users.

よくある質問

Why are section titles important on product pages?

Section titles serve as signposts to guide users to the information they need, drastically impacting their ability to navigate effectively and make purchasing decisions.

What should I do if my content changes frequently?

Use dynamic titles that reflect the current content, so users know what to expect each time they visit.

How can I test the effectiveness of my section titles?

Conduct user testing such as A/B testing or use the heatmap to see if users can navigate easily and if the titles meet their expectations. Analyzing user behavior can also provide insights into which titles might need refinement.

What happens if my section titles are too vague?

Vague titles can lead to user frustration, as they may overlook crucial information, leading to a higher likelihood of abandoning the product page.

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